Do You Qualify?

How To Qualify For Free Lifeline Phone Service

It’s easy to find out if you’re eligible for a free cell phone and free monthly service with Assist Wireless! You may qualify by Program or Income.

Learn more about Program-based and Income-based Lifeline eligibility below!

Lifeline Phone Service

Qualifying For Lifeline By Program Participation

If you are currently a recipient of any of the approved government assistance programs listed below you may qualify for a FREE cell phone and discounted monthly wireless service.

View which proof documents are acceptable here.

Lifeline is managed by the FFC’s Low Income Program of the Universal Service Fund. If you qualify based on participation in one of the public assistance programs listed above, you must provide a copy of documentation demonstrating your participation in the program. Then, and only then, can we provide free or subsidized cell phone service for low-income families or fixed-income seniors who qualify.

IT’S AS EASY AS 1, 2…FREE

Qualifying For Lifeline By Income

If your total household income is at or below 135% of the poverty guidelines set by your state and/or the federal government, you may qualify for Lifeline service. To receive your Lifeline discount based on total household income, you must provide copies of proof documents.

View which proof documents are acceptable here.

 

PERSONS IN HOUSEHOLD 48 CONTIGUOUS STATES, DC, & TERRITORIES
1 $18,347
2 $24,719
3 $31,091
4 $37,463
5 $43,835
6 $50,207
7 $56,579
8 $62,951
Add $6,372 for each additional person

*The table above reflects the 135% of the 2022 Federal Poverty Guidelines.

If you provide documentation that does not cover a full year (such as current paycheck stubs), you must submit three (3) consecutive months’ worth of the same type of document from the previous twelve months.

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Providing Proof Of Identification

In addition to providing proof of qualifying programs, you will also need to provide an accepted form of identification.

Acceptable Identification Documentation

  • Driver's license or Passport (unexpired)
  • Birth certificate
  • Certificate of Naturalization or of U.S. Citizenship
  • Permanent resident or resident alien card (unexpired)
  • Military discharge documentation
  • Weapons permit (unexpired)
  • U.S. government, military, state, or Tribal issued ID (unexpired)
  • Government assistance program document (that includes proof of identity)
  • Unemployment or worker's compensation statement of benefits
  • Statement of benefits from a qualifying program (that includes proof of identity)

We may also accept other forms of ID or a combination of items not on this list. If you have questions about additional forms of ID or would like to know if your documentation will be accepted, please call Customer Service at (855) 392-7747.

Providing Proof Of Address

In addition to providing proof of qualifying programs or income, you will also need to provide an accepted form of address.

Acceptable Address Documentation

  • Driver’s License, Government, State, or Tribal Issued ID (unexpired)
  • Current Income Statement, Paycheck Stub, or W2
  • Statement of Benefits from a Qualifying Program Which Contains Name and Address
  • Current Mortgage or Lease Statement
  • Government Assistance Program Documents
  • Retirement/Pension Statement of Benefits
  • Utility Bill
  • Unemployment/Workers' Compensation Statement of Benefits

*All address proof documents must contain your full name, the address matching your application, and be recently dated.

**All three elements listed above must be visible within a single image when enrolling online.

For more information about qualifying programs and the Lifeline Program, visit usac.org.

There has never been a better time to qualify for Assist Wireless Lifeline Service!

New customers – Apply today for Lifeline and ACP to get
100% FREE Unlimited Data*,
Talk, and Text!

*Offer subject to eligibility for the Affordable Connectivity Program (ACP) and Lifeline. Offer may vary by location and ACP Terms & Conditions apply.

If you are an existing customer, you may be eligible to upgrade to FREE Unlimited Data*, Talk, and Text by calling 1-855-392-7747 or by visiting your nearest Assist Wireless store.

Medicaid / Medi-Cal

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Address of the beneficiary, and
  • Date of the award

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary
  • Medical Identification number, OR
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Federal Veterans Affairs (VA) Veterans & Survivors Pension Benefit

Pension Grant Letter, should contain the following basic information:

  • Participant’s name
  • Address
  • A decision about the participant’s monthly entitlement amount
  • Payment start date

Federal Public Housing Assistance (FPHA)

FPHA award letter, should contain the following basic information:

  • Name of the program,
  • Date of the award,
  • Name of the beneficiary, and
  • Award amount.

Supplemental Security Income (SSI)

Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead.

  • Consumer’s name
  • Date
  • Eligibility Date
  • Claim number OR Other consumer identification number
  • Payment amount

SNAP / Food Stamps / CalFresh

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary,
  • Eligibility dates, OR
  • Current participation status

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Lifeline Program

Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also.