Do You Qualify?

How To Qualify For Free Lifeline Phone Service

It’s easy to find out if you’re eligible for a free cell phone and free monthly service with Assist Wireless! You may qualify by Program or Income.

Learn more about Program-based and Income-based Lifeline eligibility below!

Lifeline Phone Service

There has never been a better time to qualify for Assist Wireless Lifeline Service!

100% FREE Unlimited Data*, Talk, and Text!
*Dependent on eligibility; plans vary by location. Limited Time Offer.


Request to upgrade to an ACP plan at your local Assist Wireless store!


You may be eligible to upgrade to 100% FREE Unlimited Data*, Talk, and Text. Visit a store to upgrade today!

Qualifying For Lifeline By Program Participation

If you are currently a recipient of any of the approved government assistance programs listed below you may qualify for a FREE cell phone and discounted monthly wireless service.

View which proof documents are acceptable here.

Lifeline is managed by the FFC’s Low Income Program of the Universal Service Fund. If you qualify based on participation in one of the public assistance programs listed above, you must provide a copy of documentation demonstrating your participation in the program. Then, and only then, can we provide free or subsidized cell phone service for low-income families or fixed-income seniors who qualify.


Qualifying For Lifeline By Income

If your total household income is at or below 135% of the poverty guidelines set by your state and/or the federal government, you may qualify for Lifeline service. To receive your Lifeline discount based on total household income, you must provide copies of proof documents.

View which proof documents are acceptable here.


1 $17,388
2 $23,517
3 $29,646
4 $35,775
5 $41,904
6 $48,033
7 $54,162
8 $60,291
Add $6,129 for each additional person

*The table above reflects the 135% of the 2021 Federal Poverty Guidelines.

If you provide documentation that does not cover a full year (such as current paycheck stubs), you must submit three (3) consecutive months’ worth of the same type of document from the previous twelve months.

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Providing Proof Of Identification

In addition to providing proof of qualifying programs, you will also need to provide an accepted form of identification.

Acceptable Identification Documentation

  • Driver's license or Passport (unexpired)
  • Birth certificate
  • Certificate of Naturalization or of U.S. Citizenship
  • Permanent resident or resident alien card (unexpired)
  • Military discharge documentation
  • Weapons permit (unexpired)
  • U.S. government, military, state, or Tribal issued ID (unexpired)
  • Government assistance program document (that includes proof of identity)
  • Unemployment or worker's compensation statement of benefits
  • Statement of benefits from a qualifying program (that includes proof of identity)

We may also accept other forms of ID or a combination of items not on this list. If you have questions about additional forms of ID or would like to know if your documentation will be accepted, please call Customer Service at (855) 392-7747.

Providing Proof Of Address

In addition to providing proof of qualifying programs or income, you will also need to provide an accepted form of address.

Acceptable Address Documentation

  • Driver’s License, Government, State, or Tribal Issued ID (unexpired)
  • Current Income Statement, Paycheck Stub, or W2
  • Statement of Benefits from a Qualifying Program Which Contains Name and Address
  • Current Mortgage or Lease Statement
  • Government Assistance Program Documents
  • Retirement/Pension Statement of Benefits
  • Utility Bill
  • Unemployment/Workers' Compensation Statement of Benefits

*All address proof documents must contain your full name, the address matching your application, and be recently dated.

**All three elements listed above must be visible within a single image when enrolling online.

For more information about qualifying programs and the Lifeline Program, visit

There has never been a better time to qualify for Assist Wireless Lifeline Service!

New customers – Apply today for Lifeline and ACP to get
100% FREE Unlimited Data*,
Talk, and Text!
*Offer subject to Affordable Connectivity Program (ACP) and Lifeline eligibility and varies by location. See ACP Terms and Conditions for important information about the ACP Program. Other terms & conditions apply. Limited Time Offer.

If you are an existing customer, you may be eligible to upgrade to FREE Unlimited Data*, Talk, and Text by calling 1-855-392-7747 or by visiting your nearest Assist Wireless store.