Your Phone Must Be:
- Unlocked
- Compatible with our Networks
- GSM (T-Mobile)
- CDMA (Sprint)
Check Balance & Refill
Customer Service Hours
Mon-Fri | 10am-6pm CT
Sat & Sun | Closed
Have a phone you love? Bring it to Assist for Lifeline service for FREE Account Credit!
Already Have A Phone You Love?
If you already have a phone you love, keep it and get a $15 account credit or 1GB of free data on a Lifeline program. We’ll use your phone’s IMEI number to see if it is compatible with our networks.
*Credits may only be used for bill payments and refills/top-ups. Credits may not be used for the purchase of any devices, accessories, or other products/services. Other terms and conditions apply.
Check the compatibility of your Sprint (CDMA) device here!
Check GSM Devices in Store
Find a StoreYour Phone Must Be:
We’ll Give You:
*Compatibility & eligibility restrictions apply
Find Your IMEI Number In Your Phone’s Settings
You can find the number in your phone’s settings. Here is how:
iPhone IMEI
Go to Settings
Then General
Then About
Android IMEI
Go to Settings
Then About Phone
Then Status
Windows IMEI
Go to Settings
Then About
Then More Information
Have a T-Mobile or other device you would like to check the compatibility of? Call us at 855-392-7747.
*Credits may only be used for bill payments and refills/top-ups. Credits may not be used for the purchase of any devices, accessories, or other products/services. Other terms and conditions apply.
Do You Qualify?
How to Qualify for Free Lifeline Phone Service
It’s easy to find out if you’re eligible for a FREE cell phone and monthly service with Assist Wireless! Qualify by Program or Income.
Learn more about Program-based and Income-based Lifeline eligibility below!
Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:
OR
Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:
Pension Grant Letter, should contain the following basic information:
FPHA award letter, should contain the following basic information:
Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead.
Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:
OR
Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:
Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also.