Your Phone Must Be:
- Unlocked
- Compatible with our Networks
- GSM (T-Mobile)
- CDMA (Sprint)
Check Balance & Refill
Customer Service Hours
Mon-Fri | 10am-6pm CT
Sat & Sun | Closed
Have a phone you love? Bring it to Assist for Lifeline service for FREE Account Credit!
Already Have A Phone You Love?
If you already have a phone you love, keep it and get a $15 account credit or 1GB of free data on a Lifeline program. We’ll use your phone’s IMEI number to see if it is compatible with our networks.
*Credits may only be used for bill payments and refills/top-ups. Credits may not be used for the purchase of any devices, accessories, or other products/services. Other terms and conditions apply.
Check the compatibility of your Sprint (CDMA) device here!
Check GSM Devices in Store
Find a StoreYour Phone Must Be:
We’ll Give You:
*Compatibility & eligibility restrictions apply
Find Your IMEI Number In Your Phone’s Settings
You can find the number in your phone’s settings. Here is how:
iPhone IMEI
Go to Settings
Then General
Then About
Android IMEI
Go to Settings
Then About Phone
Then Status
Windows IMEI
Go to Settings
Then About
Then More Information
Have a T-Mobile or other device you would like to check the compatibility of? Call us at 855-392-7747.
*Credits may only be used for bill payments and refills/top-ups. Credits may not be used for the purchase of any devices, accessories, or other products/services. Other terms and conditions apply.
Do You Qualify?
How to Qualify for Free Lifeline Phone Service
It’s easy to find out if you’re eligible for a FREE cell phone and monthly service with Assist Wireless! Qualify by Program or Income.
Learn more about Program-based and Income-based Lifeline eligibility below!
Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also.
Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:
OR
Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:
Pension Grant Letter, should contain the following basic information:
FPHA award letter, should contain the following basic information:
Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead.
Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:
OR
Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information: