Device Manuals

LIFELINE is a government assistance program. This Lifeline service is provided by Assist Wireless, LLC, an eligible telecommunications carrier. Service is non-transferable and only eligible consumers may enroll in the program. The program is limited to one discount per household. Documentation proving eligibility is necessary for enrollment. Customers who willfully make false statements in order to obtain the Lifeline benefit can be punished by fine, imprisonment, or can be barred from the program. Not all plans are available in all areas. For complete details on terms of service and plans available in your area, please see your local independent sales agent, visit this link, or call 855-392-7747. Promotional offer subject to eligibility for Emergency Broadband Benefit (EBB) and Lifeline. The EBB is a temporary FCC program that provides non-transferrable discounts on monthly broadband Internet access service. An eligible household is limited to one monthly service discount. You may continue to receive your Lifeline service without enrolling in the EBB program. Eligible consumers may get EBB service from Assist Wireless or from any participating provider. Benefits may be transferred to another provider at any time. When the FCC announces the end of the EBB program or we end our promotional FREE EBB service offer, we will notify you and you will revert to receiving only the standard FREE Lifeline plan if you are eligible, or you may keep your EBB service by paying the applicable undiscounted rate plus fees and taxes. For more information about EBB eligibility and the program go to EBB Terms and Conditions or call us at 855-392-7747. UNLIMITED DOES NOT MEAN UNREASONABLE USE. Terms and conditions specific to acceptable use policies related to unlimited talk, text, and data. DATA SPEEDS NOT GUARANTEED. The actual performance of an individual customer’s wireless data service may vary based on reception, technology, network traffic, and a number of other factors. Assist Wireless does not guarantee the speeds of the data services it provides.For more information, please visit: this link