Check Balance & Refill
Customer Service Hours
Mon-Fri | 10am-6pm CT
Sat & Sun | Closed
Easily manage your Assist Wireless account anytime, anywhere. With the Online Account Portal, you can check your balances, make payments, view your plan details, and even set up Autopay to stay connected without the hassle of managing payments manually. Everything you need is just a few clicks away!
Create a Portal Account Today!
Manage Your Account Anytime, Anywhere
Access your Assist Wireless Online Account Portal to:
Check Balances
How to Check Your Talk, Text, and Data Balances
Want to see how much talk, text, and data you have left?
Your current balances are always displayed at the top of your dashboard!
Look for the colored meter bars showing how much talk, text, and data you’ve used and what’s remaining.
You’ll also see your monthly plan details, reload date, and total monthly cost right on this screen.
If you’re running low, just click the “Refill” button nearby to easily add more.
Refill Talk, Text, & Data
Need more talk, text, or data? It’s easy to refill on your account! Just click on the “Refill” tab in the red menu bar at the top of your dashboard. You can also get there by clicking the “Refill” button in the Balances section of your portal.
Once you’re on the refill page, you’ll see options for talk, text, and data.
Pick what you need — when you select an item, a shopping cart icon will pop up on the side. When you’re ready, just click “Continue to Payment” to check out and complete your purchase.
Bill Payments
Once you’ve selected your refill and clicked “Continue to Payment,” you’ll be taken to the Checkout screen.
Here, just fill out the required payment details.
On the right side of the screen, you’ll see a summary of your order — including the total cost and any taxes.
When everything looks good, click “Pay Now” to complete your purchase.
That’s it!
View Plan & Account Info
Your account dashboard makes it easy to keep track of everything in one place!
At the top, you’ll see metered bars showing how much talk, text, and data you’ve used.
Your monthly plan and total cost are displayed right on this page.
In the center, you’ll find your current usage breakdown.
On the right, you’ll see your reload date — when your plan renews.
Need to refill? Just click “Refill” to add more talk, text, or data.
You can also:
Click “Payments” to manually pay your bill.
View your Account Number and Phone Number under “My Info.”
Check your Lifeline Recertification status, including your Application ID and Recertification Date. You’ll also see a “Recertify Now” button if it’s time to renew.
To log out, click the arrow next to your profile picture in the top right corner and select “Logout.”
Enroll in Autopay
Want to set it and forget it? Enrolling in Autopay is quick and easy!
Go to the “Payment & Billing” tab on the left side of your dashboard.
Click on “Enroll in Autopay.”
Choose your preferred payment method — Credit Card or Bank Account (ACH).
Fill out the required fields, check the two boxes at the bottom to agree to the terms, and click Submit.
You’ll then see a confirmation screen letting you know you’ve successfully enrolled.
That’s it — your payments will now be made automatically each month!
Ready to get started?
Click the link below create your Assist Wireless Portal account!
You can reset your password by following the “Lost your password?” link under the login fields. You will then be prompted on how to reset your password to access your account.
To create your account:
On the sign-in page, click “Create an Account” located just below the login button.
You’ll be directed to the Sign-Up page where you can enter your information to set up your account.
Once your account is created, you can log in anytime to manage your Assist Wireless service.
You can log in to your account from any device, but you will need to validate some account information and verify your email address to access your account online.
If you are experiencing an issue related to registering for an online account, please check to make sure you are entering all information as it was requested at registration. If you are receiving an error message, please report it to customer service for further assistance.
Subscribers have the option to “opt-out” of service with Assist Wireless at any time. Subscribers are under no obligation to continue use of wireless services with Assist Wireless. To “opt-out” at any time please send an email to support@AssistWireless.com or call customer service at 1-855-392-7747.
Assist Wireless is the #1 provider of Lifeline in the state of Oklahoma and multiple other states around the U.S. Enroll online to get started with us today!
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Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also.
Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:
OR
Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:
Pension Grant Letter, should contain the following basic information:
FPHA award letter, should contain the following basic information:
Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead.
Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:
OR
Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:
