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Need to Recertify Your Lifeline Service?
If you’ve been notified to renew or recertify your Lifeline Service, click here for more info & to complete your recertification.

Posted on March 9, 2024

Do you need financial assistance with your current smartphone, talk/text/data plan, or all of the above? If so, you need to check out the Assist Wireless Bring Your Own Device (BYOD) program as soon as possible! You don’t have to go without the ability to connect to emergency services, your employer or school, or your loved ones. Your connections are especially important now, during a time of social distancing regulations and restrictions. You can get connected today—and even keep the phone you already have and love. How? Assist Wireless has the answer.

Have you heard of the Federal Lifeline Assistance Program? (It’s also known as the “free government phone” program.) This federally-mandated program provides individuals who have a low income or are receiving certain approved government-assisted programs access to smartphones and talk/text/data plans. Assist Wireless is one of the top  Oklahoma Lifeline providers and is here to give you all the information you need to see if you qualify for the program. You will also learn how you can keep your own phone/device and have it transferred to an Assist Wireless account if you’d like to.

How Do You Qualify?

The Federal Lifeline Assistance Program is part of the Universal Service Fund. The purpose of this government-funded program is to serve low-income families and those who are receiving certain approved government-assisted programs.

You may qualify through low-income eligibility if your household income is 135% or less than the Federal Poverty Guidelines. You may also qualify by program eligibility if you receive government assistance in a program such as Medicaid, Veterans Pension and Survivors Benefit, or Supplemental Nutrition Assistance Program (SNAP/Food Stamps). If you qualify you may able to get a monthly discount on cell phones and talk/text/data plans.

Those who live on Tribal Lands are also eligible for special plan pricing and coverage.

It’s easy to find out if you’re eligible. There are two categories you can review to see if you meet the requirements: income-based eligibility and government assistance program eligibility.

  • You may qualify through low-income eligibility if your household income is 135% or less than the Federal Poverty Guidelines.
  • Or you may also qualify if you are a recipient of a government assistance program such as:
  • If you are receiving government assistance from a program such as the examples shown above you will also need to provide proof documents and submit one or more of the following online or in-person as proof of eligibility:
        • Program Approval Letter
        • Benefit Statement
        • Verification of Coverage Letter
        • Eligibility screenshot or printout from an online portal or website tool with all applicable information included

What is the “BYOD” Program?

The BYOD or “Bring Your Own Device” program offers customers the option to keep their current phone and have it transferred to an Assist Wireless plan (as long as the phone is compatible with Assist Wireless networks).

If you need financial assistance with your talk/text/data plan and qualify for Lifeline, the Bring Your Own Device program allows you to participate in the Lifeline program and keep your device.

Can I use my own phone with Lifeline?

If you qualify for Lifeline service, you can usually use it on any phone that works with your service provider’s network. Just double-check that your phone meets their Lifeline requirements, like having the right network tech or being unlocked.

Once you’ve determined your eligibility for the Lifeline Program and have your proof documents, your phone’s IMEI number will need to be checked to ensure it’s compatible with the Assist Wireless networks — GSM (T-Mobile) and CDMA (Sprint).

To check to see if your phone is compatible, stop in an Assist Wireless store or call (855) 392-7747 and an Assist representative will assist you. Or you can check it yourself by entering your phone’s IMEI number in the search bar on the Assist Wireless website.

Once enrolled in the Bring Your Own Device program, Tribal-eligible customers will also earn a $15 account credit and Non-Tribal eligible customers will receive 1GB of Free Data. In addition, you will also receive a reliable network with great service and a Free SIM card.

You can visit an Assist Wireless retail location, call, chat online at assistwireless.com, or email to get started and enrolled in the BYOD program or to take advantage of their other plans and promotions. Currently, Assist Wireless operates 30+ retail locations and offers coverage to qualifying customers in Oklahoma, Arkansas, Maryland, and Missouri.

What Other Promotions and Perks Does Assist Wireless Offer?

    • Once you sign up, you’ll have the ability to get up to 4GB Free every month, plus birthday and activation date anniversary rewards, and a variety of ways to earn Free account credits.
    • Right now, eligible Tribal customers can get a Free 5” Android with unlimited talk and text, plus 4GB Free every month! (terms and conditions apply). Visit the site for details.
    • You can “refill” your talk/text/data. If you run out of minutes, texts, or data, you can simply “refill” your account at a great, discounted rate. You can reload with 1GB of data for just $15.
    • Assist Wireless also offers specialty devices for hearing-impaired customers. Contact a customer service representative for information about Handset Hearing Aid Compatible (HAC) phones.

Assist Wireless offers a choice of plans to meet your needs. The customer service team recognizes there isn’t a “one size fits all” package to satisfy all of their customers. Log on to https://www.assistwireless.com/ and pick the plan that works best for you, or reach out to a customer service representative and let them guide you to your perfect plan or package today.

Lifeline Program

Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also.

Medicaid / Medi-Cal

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Address of the beneficiary, and
  • Date of the award

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary
  • Medical Identification number, OR
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Federal Veterans Affairs (VA) Veterans & Survivors Pension Benefit

Pension Grant Letter, should contain the following basic information:

  • Participant’s name
  • Address
  • A decision about the participant’s monthly entitlement amount
  • Payment start date

Federal Public Housing Assistance (FPHA)

FPHA award letter, should contain the following basic information:

  • Name of the program,
  • Date of the award,
  • Name of the beneficiary, and
  • Award amount.

Supplemental Security Income (SSI)

Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead.

  • Consumer’s name
  • Date
  • Eligibility Date
  • Claim number OR Other consumer identification number
  • Payment amount

SNAP / Food Stamps / CalFresh

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary,
  • Eligibility dates, OR
  • Current participation status

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Case number,
  • Eligibility dates, OR
  • Current participation status