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What Happened to The Affordable Connectivity Program (ACP)?

What Happened To ACP?

The Affordable Connectivity Program (ACP) came to an unfortunate end on June 1, 2024, due to the depletion of the $14.2 billion budget allocated by Congress. As a result, the Federal Communications Commission (FCC) announced that May 2024 was the final month for the ACP discount.

During this wind-down period, ACP households received three notices detailing the impact on their service and billing. These notices were crucial for preparing consumers to explore alternatives, such as switching to lower-cost plans or other low-income programs. Importantly, internet service providers are not allowed to charge termination fees if ACP households decided to end their service contracts early.

Mother and child video calling their family doctor on a digital tablet. Mother and son having an online consultation with their paediatrician. Loving young mother caring for her sick son at home.

Assist Wireless Still Offers Lifeline Phone Service Across Oklahoma! 

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Continuing Connectivity With Lifeline

Even though the Affordable Connectivity Program (ACP) ended, we remain committed to ensuring reliable connectivity for our customers. In Oklahoma, we proudly offer Lifeline phone services and affordable communication solutions for eligible low-income households.

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What Is Lifeline Service?

Lifeline is a federal program that has long provided discounted phone and internet services, helping bridge the digital divide and keeping our community connected. If you were an ACP participant and have not yet signed up for Lifeline services, we encourage you to do so to enjoy reduced rates on your phone bills. The application process is simple, and our dedicated support team is here to assist you every step of the way. By enrolling in Lifeline, you can ensure you maintain essential access to communication, from emergency calls to staying in touch with loved ones.

For more information about eligibility and to apply for Lifeline services, visit our Lifeline Information Page or contact our customer service team. Let us help you stay connected with affordable and reliable communication solutions.

You Deserve The Best!

For more detailed information and to understand the full impact of this change, please visit the NaLA (National Lifeline Association) outreach page.
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Lifeline Program

Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also.

Medicaid / Medi-Cal

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Address of the beneficiary, and
  • Date of the award

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary
  • Medical Identification number, OR
  • Case number,
  • Eligibility dates, OR
  • Current participation status

Federal Veterans Affairs (VA) Veterans & Survivors Pension Benefit

Pension Grant Letter, should contain the following basic information:

  • Participant’s name
  • Address
  • A decision about the participant’s monthly entitlement amount
  • Payment start date

Federal Public Housing Assistance (FPHA)

FPHA award letter, should contain the following basic information:

  • Name of the program,
  • Date of the award,
  • Name of the beneficiary, and
  • Award amount.

Supplemental Security Income (SSI)

Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead.

  • Consumer’s name
  • Date
  • Eligibility Date
  • Claim number OR Other consumer identification number
  • Payment amount

SNAP / Food Stamps / CalFresh

Program Approval Letter, Benefit Statement, or Verification of Coverage Letter, should contain the following basic information:

  • Name of the program,
  • Name of the beneficiary,
  • Eligibility dates, OR
  • Current participation status

OR

Eligibility Screenshot or printout from an online portal or website tool, should contain the following basic information:

  • Name of the program or state equivalent,
  • Name of the beneficiary,
  • Case number,
  • Eligibility dates, OR
  • Current participation status