Assist Wireless is committed to protecting your privacy. The following information is provided to help you better understand the type of information Assist Wireless collects from its website. Please note that this policy only applies to the Assist Wireless website. Assist Wireless is not responsible for the content or privacy policies of third party websites. Third party websites may collect personal information from our customers. Please be aware of the policies of all websites you may be linked or redirected to from the Assist Wireless website.
Collection and Use:
Assist Wireless may collect and use customer specific information in order to provide or change service or for billing purposes. At no time does Assist Wireless make customers’ personal information available to other sources who want to market products to you.
There may be advertisements that appear on the Assist Wireless websites that will take you to a different website. These websites may ask you personal information. Assist Wireless has no control over our advertisers’ Privacy Policies, so please make yourself aware of any website’s Privacy Polices prior to providing your personal information.
Assist Wireless will not disclose to third parties e-mail communications that are transmitted using Assist Wireless services, except as required in order to provide service or as required to be disclosed by law.
In order to activate and access your account you will be required to provide a password. You are responsible for remembering and maintaining the confidentiality of your password and are responsible for any activity conducted using your password.
Assist Wireless wants to insure that all account information is accurately reflected and will correct any incorrect information at the customer’s request. Customers may contact Assist Wireless to correct and verify account information.
From time to time we may conduct surveys of our customers and/or users of our website. Surveys are completely voluntary to our website visitors. The survey may require you to provide identifiable information in exchange for the information or services provided by the survey. We may use this information in a non-identifiable way.
Location Based Information:
When your device is on it sends signals to the nearest cell site. As a result we may use or disclose your wireless device location as necessary to respond to 911 or other emergency-related situations as provided by law.
Assist Wireless will never knowingly collect information from anyone under the age of 13 without prior verifiable parental consent and may limit participation in certain services we provide to individuals over the age of 13.
Assist Wireless may use customers’ personal information to investigate and help prevent potentially unlawful activity or activity that threatens the network or otherwise violates the customer agreement for that service.
Assist Wireless has implemented technology and security features to safeguard the privacy of your customer specific information from unauthorized access or improper use and will continue to enhance its security measures as technology becomes available. Unfortunately, there is no such thing as foolproof security on the Internet, and therefore, Assist Wireless makes no guaranties with regard to the sufficiency of our security measures.
What Law Applies:
Subscribers have the option to “opt-out” of service with Assist Wireless at any time. Subscribers are under no obligation to continue use of wireless services with Assist Wireless. To “opt-out” at any time please send an email to support@AssistWireless.com.
For questions in regards to your Assist Wireless service: call 1-855-420-2449 or contact Assist Wireless Customer Service at 1-855-EZ-ASSIST (1-855-392-7747).