Assist Wireless

Check Balance & Refill

Customer login

(855) 392-7747

info@assistwireless.com

Customer Service Hours

Mon-Fri | 10am-6pm CT

Sat & Sun | Closed

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Enrolling in Lifeline

You can enroll with Assist Wireless in three easy steps!

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Provide Personal Information

You will need to provide personal identification information such as your full name, SSN, date of birth, and address.

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Proof of ID & Address

You will need to provide an accepted form of identification such as a driver’s license or military ID. You will also need to provide proof of address such as a lease statement or utility bill.

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Qualify With National Verifier

You can qualify for Lifeline by program or income. You will need to provide proof eligibility such as a program acceptance letter or pay stub. To view more proof of eligibility examples click here.

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What is the National Verifier?

The Lifeline National Eligibility Verifier (National Verifier), administered by USAC, is a centralized system that determines whether subscribers are eligible for Lifeline.

You will only need to provide information about your Lifeline qualification in the National Verifier portion of the application.

What Will You Need To Do?

It’s simple! We will import your personal information into the National Verifier, so all you will need to do is provide your Lifeline eligibility proof documentation and submit!

*National Verifier hours are Monday – Sunday, 8 am – 8 pm CST. The Assist Wireless online enrollment review queue hours are Monday – Saturday from 8 am – 8 pm CST & Sunday from 10 am – 8 pm CST.

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How Do You Get Started?

Before getting started with your Lifeline application, make sure you have:

What you can expect during your Lifeline application

Here is a step-by-step process of what to expect in your Lifeline application:

  1. Go to enroll.assistwireless.com
  2. Enter Personal Information & Upload Proof
  3. Select Desired Plan
  4. Continue to the National Verifier
  5. Follow the Prompts & Upload Eligibility Proof
  6. Submit Your Application!

That’s it! We will email you if we need additional information. You will be notified if your application is approved by USAC and you will be able to select a phone. And you will finally be on your way to starting your new Lifeline service with Assist Wireless!

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Assist Wireless NV Enrollment

LIFELINE is a government assistance program. This Lifeline service is provided by Assist Wireless, LLC, an eligible telecommunications carrier. Service is non-transferable and only eligible consumers may enroll in the program. The program is limited to one discount per household. Documentation proving eligibility is necessary for enrollment. Customers who willfully make false statements in order to obtain the Lifeline benefit can be punished by fine, imprisonment, or can be barred from the program. Not all plans are available in all areas. For complete details on terms of service and plans available in your area, please see your local independent sales agent, visit www.assistwireless.com, or call 855-392-7747. The National Verifier, administered by the Universal Service Administration Co. (USAC), is the ultimate decision-maker for all Lifeline eligibility determinations. Lifeline customers are required to complete Lifeline recertification annually in order to maintain their Lifeline phone service.