Lifeline Rolling Recertification

Recertifying Is As Easy As 1-2-3!

After you receive your initial recertification notice by phone call or text message, you will receive a blue envelope in the mail from USAC (pictured below). The letter informs you that it is time to renew your Lifeline benefit and provides the following three methods for recertifying:

NOTE: YOU MUST RECERTIFY WITHIN 60 DAYS OF INITIAL NOTIFICATION, OR YOUR SERVICE WILL BE TERMINATED

1. CALL 1-855-332-3919

2. GO ONLINE

3. MAIL PAPER FORMS

Lifeline Rolling Recertification Phone Icon Lifeline Rolling Recertification Online Icon Assist Wireless Lifeline Rolling Recertification Mail Icon Assist Wireless
Recommended Method • Quick & Easy • Mail Your Letter
• Available in English & Español • Available in English & Español • Available in English & Español
• Takes Less Than 15 Minutes • Takes Less Than 5 Minutes • Time Depends on Mail Delivery
• Immediate Pass/Fail Feedback • Immediate Pass/Fail Feedback • 30-45 Days Pass/Fail Feedback
Rolling Recertification Call Button Rolling Recertification Submit Online Button Rolling Recertification Mail Forms Button

 


 

Additional Recertification Information:

NOTE: As your service provider, we will NOT know when your recertification is completed. You will continue to receive messaging from us asking you to recertify during your batch period regardless of whether or not you have recertified.


Recertification Mailing Address:
Federal Lifeline Program – Annual Recertification
Consumer Service Response Center
P.O. Box 1428
Killeen, TX 76540

Example Recertification Materials for Reference:

Blue Recertification Envelope from USAC:

USAC Lifeline Recertification Example Blue Envelope

USAC Recertification Letter:

USAC Lifeline Recertification Example Letter