Lost Phone

There is a $25 fee to replace your lost or damaged phone. You may replace your lost or damaged phone by mailing payment to the address listed below or by completing the online form located on this page using your credit card/debit card. Your handset will be mailed to you at the address you provide in the order. If you choose to mail a check or money order please send payment to the address below:

Assist Wireless
Attention: Phone Replacement
2402 Gravel Drive
Fort Worth, TX 76118

** When mailing in a replacement request please include your name, address, mobile number, contact number, and a $25 check or money order.**

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Questions or Comments?

Feel free to send your questions and comments. An Assist Wireless representative will get back to you just as soon as possible.

Assist Wireless is a provider of the government Lifeline support program. This program limits Lifeline Support Service to one per household.